General

This website is updated every Tuesday once we establish what will be available for the week.  Kindly place your order only once the website is updated and the correct update date is showing. Orders are to be sent in by Wednesday evening.  For late orders we cannot guarantee availability and delivery date / time.

 

Delivery

Delivery service is available to all customers, both in Malta and Gozo. Please make sure to enter your correct delivery address and contact phone/mobile no. when placing your order. If you would like to give us some helpful instructions to help us find you, these can be added as notes on your order.
 

The minimum order for delivery is of €20.00.

 

Kindly note that a delivery charge of €3.50 will have to be levied should the order placed be below €50.00 but free for orders of over this amount. The delivery charge will not apply to the following localities: Mosta, San Pawl Ta’ Targa, Naxxar, Gharghur and Attard.
 

Deliveries are carried out from Thursday to Saturday between 9:00am to 09:00pm depending on locality.   Once the order is placed we will contact you to inform you with regards to delivery day and time.

Should you have any queries relating to our delivery system or to any of the above listed conditions please do not hesitate to contact us via e-mail on info@naturali.com.mt

Prices and Quality


The prices quoted on this website will be updated every Tuesday. These prices will be discounted by 6% on delivered orders and by 8% for orders collected directly from Mosta stores or from the Gozo shop. If for any reason you are not satisfied with the quality of products delivered kindly send a photo of the product in question and the reason why it is being deemed unsatisfactory on our email address info@naturali.com.mt.

Weighed Items

Exact weight for fruit and vegetables is extremely difficult to match as per order received. While we will try to obtain the nearest weight possible as per customers’ orders we however retain the right to charge for the exact actual weight delivered.

 

Meat

Fresh Meat products listed on the website are available on order, which means that items ordered on a particular week will be available the next week.  If might happen that some fresh meat items are available in stock, kindly call us to let you know what is available.

 

Other Organic Food and Non-Food Items

Apart from fruit and veg and meat we stock a whole range of certified organic products including dairy and delicatessen, all kinds of groceries, home cleaning products and personal care.  Orders for these items must be placed through our second website www.naturali.com.mt  (we are currently working on having one website for all items).  Prices on this website are not fully updated and we will contact you to inform you if there are any changes.  Any items you need and you do not find on the website please do not hesitate to ask us for them.

 

Payments

Payments for on-line purchases need to be finalized by either one of the following methods:
1. GPRS POS  - Pay with your card when we get your delivery at your door.
    HSBC Quick Cash or Visa.
2. Cash on Delivery - Pay using cash or cheque when we get your delivery at your door.

Website maintenance

There might be certain periods whereby parts or all website may not be available due to maintenance work. Should a customer have any difficulty in the use of the website please contact us via e-mail on sales@naturali.com.mt or by phone on 2744238.  We apologize for any inconvenience this could cause.

 

Where to Find Us

 

                                                                       Naturali Organic Malta                                                                                         

Blue Buildings Znuber Street

Mosta

MST 4000

Tel    : 27442387

Mob : 99833120

 

Naturali

20A Fortunatato Mizzi Street

Victoria

Gozo

Tel   : 27694084

Mob: 99896382